Kratom Discounters

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Privacy Policy

KRATOM DISCOUNTERS PRIVACY POLICY

Last Updated: April 1, 2023

Welcome to Kratom Discounters, a web-based retailer of kratom products (“Company”, “we”, “us”, or “our”).  Your privacy is very important to us, and in order to best protect your information, we have adopted this privacy policy (“Privacy Policy”), which describes the types of information we collect from registered or unregistered end users (each, a “User”, “you” or “your”) of the Kratom Discounters website, http://www.kratomdiscounters.com/ (the “Site”), how such information is used, processed and in certain cases disclosed by us, and your rights and choices regarding the information you provide to us.  Please read this Privacy Policy carefully prior to your use of, or creation of a registered User account (an “Account”) on, the Site.  If you do not agree to abide by this Privacy Policy, please do not use our Site or create an Account.

By accessing and using the Site and/or creating an Account, you are deemed to have read, accepted, executed and be bound by this Privacy Policy, including, without limitation, the information collection, use and disclosure practices described herein. This Privacy Policy is governed by the Site Terms of Service available at [https://www.kratomdiscounters/privacy-policy], which includes all disclaimers of warranties and limitations of liabilities.  Capitalized terms that are used but not defined in this Privacy Policy have the respective meanings assigned to such terms in the Terms of Service.

  1. Information We Collect and Receive

In order for us to (i) provide you with the services and functionalities offered via the Site, (ii) engage in troubleshooting activities, and (iii) improve upon the Site’s performance, safety and security, we may collect and process some or all of the following types of information about you:

  • Personal Information.  Information that could be directly associated with you, or used to contact or identify you, without the aid of additional information, including, without limitation, information you provide us when you create an Account such as your name, age, date of birth, gender, address, email address, social media login details, telephone number, and username/password  (“Personal Information”). 
  • Payment Information:  Certain payment information, such as credit card or other financial account information, as well as billing address information.
  • Usage Information.  Information that is not Personal Information, but that relates to your usage of the Site or that is necessary for the proper functioning or improvement of the Site, including:  (i) times and dates and the extent of your usage of the Site; (ii) time zone, language, screen resolution, and other usage preferences you select when using the Site; (iii) device keyboard settings; (iv) the User Accounts and/or reviews you post; (v) usage history such as areas and pages within the Site that you access or use and/or which buttons in the Site you click on; (vi) search terms you type in on the Site; (vii) the URL or advertisement that may have referred you to the Site; (viii) the search terms you entered into a search engine or app store that may have led you to the Site; (viii) the mobile Site or service provider you use, and (ix) other device and Site access information such as your browser type, operating system, IP address, referring/exit pages, and other unique device identifiers, as well as your push notification token.
  • Behavioral Information.  Your contact or subscriber information, which we link with your activity on the Site across all your devices using your email or social media log-in details, as well as engagement scores (reviews, repeated views, and opt-ins and communication preferences). 
  • .  Information about you that we may receive from third parties.  For example, we may supplement certain information that we collect from you with outside records, or third parties may provide us with information about you in connection with a co-marketing agreement.

  • Customer Support. We collect information that you provide to us, including any Personal Information, when you contact us for customer-support purposes.

While certain types of information described above, such as Usage Information and Third-Party Information, are generally non-identifying on a standalone basis, we may in certain instances combine this information with other information collected on the Site, as described above.  If we ever combine non-identifying information with Personal Information or other information that enables you to be identified, we will treat such combined information as Personal Information.  We do not currently use your Personal Information for automated decision making which produces legal effects concerning you or similarly significantly affects you.

  • Use of Information We Collect

We may use the information we collect about/from you to:

  • Identify you and potentially improve and/or customize the Site, including products and services offered thereon
  • Process your transactions
  • Send you administrative notices or Account notifications
  • Send you requested service and other Site information
  • Address inquiries and respond to customer service requests, questions and comments
  • Administer your Account and manage your Account profile information
  • Send you newsletters and mail (including email)
  • Contact you with offers, promotions and other product specials
  • Send you SMS messages (subject to certain opt-ins described herein)
  • Send you more relevant marketing communications and general Site information/updates
  • Create a more personalized User experience and customize certain content you see on the Site
  • Identify trends, conduct data analysis and determine the effectiveness of our marketing and promotions and other service offerings
  • Improve your User experience and increase the efficiency and effectiveness of the Site service and functionality offerings
  • Maintain security
  • Enforce our Terms of Service and applicable law
  • Analyze Site usage and other trend data
  • Solicit feedback, reviews, and other information regarding your experience with the Site, including, without limitation, with respect to certain features and functionalities that you would like to see on the Site, or that we have recently rolled out onto the Site
  • Test new features, service offerings and functionalities on the Site
  • To connect to certain SM Channels and other third-party services that integrate with the Site
  • Other purposes that we believe are necessary to protect our rights and the rights of others, or as otherwise described to you at the time of collection

We may also use certain collected information on an aggregated and/or anonymized basis in order to conduct market research, engage in project planning, for troubleshooting purposes, to help detect and protect against error, fraud or other criminal activity.

  • Email Notifications and Opt-Out

We maintain a strict “no-spam” policy.  Unless you requested otherwise in your account settings at the time of your initial registration or specifically opt-out as provided herein, by accepting the Terms of Service and this Privacy Policy, you expressly agree that we may use your information to contact you by email in order to deliver you information that is relevant to your use of the Site such as administrative notices, product/service enhancements or “newsletters”, or that, in some cases, is targeted to your interests, such as information about User Content or service/functionalities offerings that we believe you may be interested in learning more about.  You may choose to stop receiving these email communications from us by following the instructions included in such communications or by contacting us at [support@kratomdiscounters.com].  If a third party vendor provides such newsletters, you may unsubscribe in accordance with the instructions provided by such third party.  If you are having problems unsubscribing please contact us at [support@kratomdiscounters.com] (forwarding the newsletter, if applicable, and including in the Subject line the word “Unsubscribe”), and you will be removed within seven (7) business days. Please note that we will not process any unsubscribe requests submitted as direct replies to any newsletter.

  • Sharing Your Information

Information We May Share with Third Parties

We may share aggregated usage information and may otherwise disclose non-Personal Information that we collect to third parties.  However, absent your prior consent, we will share your Personal Information with third parties only in the ways that are described in this Privacy Policy, including as set forth below, and we do not otherwise sell your Personal Information to third parties.

  • We may use third parties to outsource one or more aspects of our business and/or Site operations (including, but not limited to, email or customer service functions, data processing, payment processing, web analytics, maintenance, online advertising, certain augmented reality functionalities, certain social media plug-in integrations, and security execution and clearing services), in which case, we may provide your Personal Information to such third parties in connection with the performance of such activities.  Such third parties will only use your Personal Information to the extent necessary to perform their functions and will be contractually bound to process your Personal Information only on our behalf and in compliance with our requests.
  • We also work with (or may in the future work with) network advertisers, ad agencies, analytics service providers, and other vendors to provide them with information regarding traffic on the Site, including pages viewed, content interacted with, and actions taken by Users when visiting the Site; to serve advertisements on other web sites, within mobile apps and elsewhere online; and to provide us with information regarding the use of the Site and the effectiveness of our advertisements and other marketing campaigns.  Our service providers may collect certain information about your visits to, and activity on, the Site as well as other websites or services, they may set and access their own tracking technologies on your device (including Cookies and Web Beacons), and they may use that information to show you targeted advertisements. Some of these parties may collect Personal Information when you visit the Site or other online websites and services. We may also share certain non-Personal Information with these parties, in connection with the services they provide to us.
  • In the event that we undergo re-organization, are sold to or merged with a third party, or sell all or substantially all of our assets, any Personal Information we hold about you may be transferred to that re-organized entity or third party in compliance with applicable law.
  • In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your Personal Information is treated, transferred, or used.
  • We will also share your information with any member, subsidiary, parent or affiliate of our corporate group, only for the purposes set out above, to assist in the improvement and optimization of the Site, in order to prevent illegal uses, increase user numbers, development, engineering and analysis of information or for our internal business purposes.
  • Storage and Transfer of Information
  • Information collected by us may be stored and processed in the United States or any other country in which we or our agents maintain facilities.  By using the Site, you expressly consent to any such transfer and storage of information outside of your country of residence, where data protection laws may be different and/or less stringent.  However, we will endeavor to take reasonable measures to keep up an adequate level of data protection also when sharing your Personal Information with such countries.
  • We make no representation or warranty with respect to any duty to permanently store any information you may provide or that we otherwise collect about you.  We strive to keep our processing activities with respect to your Personal Information as limited as possible.  In the absence of specific retention periods set out in this Privacy Policy, we will retain the information we collect from or about you only as long as necessary to provide you with the Site or our services, which includes for the duration of, but could extend beyond, your active participation on the Site, or as otherwise set forth in this Privacy Policy, and to the extent set out in this Privacy Policy and as necessary to comply with our legal and/or statutory obligations, resolve disputes, enforce our agreements, and protect our legal rights. Additionally, we may retain indefinitely any aggregated, anonymized, or pseudonymized information which we may collect and maintain, and may from time to time transfer or merge your information collected off-line to our online databases or store off-line information in an electronic format.  By using the Site and providing us with information (including Personal Information), you waive any claims that may arise under your own or any other local or national laws, rules or regulations or international treaties. We may from time to time transfer or merge your information collected off-line to our online databases or store off-line information in an electronic format.  This Privacy Policy applies to your information for as long as your information is in our possession, even if you terminate or discontinue your use of the Site.
  • Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and Account profile information, or to engage in certain retargeting activities that we feel will better enhance your User experience and the efficiency and effectiveness of the Site and certain services and functionalities offered thereon.  Cookies are also used to collect general usage and volume statistical information that does not include Personal Information.  We may also use another company or third-party service to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about Users of the Site.

Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive.  Most Internet browsers are initially set to accept cookies.  You can set your browser to refuse cookies from websites or to remove cookies from your hard drive, but if you do so, you may not be able to access or use portions of the Site, or certain offerings on the Site may not function as intended or as well.  Also, some browsers have “do not track” features that allow you to tell a website not to track you.  These features are not all uniform.  If you block cookies, certain features on the Site may not work. If you block or reject cookies, not all of the tracking described herein will stop.  Please note that certain options you select are browser- and device-specific.

A more detailed list of the cookies we currently, or in the future may, use and how we use, or may use, them are as follows:

  • Security:  We secure the Site with cookies that facilitate security features and allow us to detect activity that might violate our rules and Terms of Service, such as unauthorized access or activity.
  • Localization:  We use some cookies to help us provide localized experiences, such as displaying the Site in the local language.
  • Site Features and Services:  We use certain cookies to provide greater functionality to the Site and help us deliver our products and services.
  • Performance:  We use performance cookies to help us route traffic between servers and understand how the Site is performing so we can provide users with the best experience possible.
  • Analytics and Research:  We use certain cookies and other technologies also help us to understand, improve, and research features and content on the Site.
  • Marketing and Online Behavioral Advertising: We may use cookies to help us deliver targeted advertisements through web browsers and on social media Sites based on your activity on the Site and to track the performance of those ads.  In some cases, our partners may also use cookies to provide us with information about your interactions with their services, as applicable.  Those third-party cookies would be subject to such third-party service’s privacy policies.  The Self-Regulatory Program for Online Behavioral Advertising program provides consumers with the ability to opt-out of having their online behavior recorded and used for advertising purposes. Visit {http://optout.aboutads.info/} to opt-out of having your online behavior collected for advertising purposes.
  • Web Beacons

Our Site may contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how the Site is used.

We use third parties to gather information about how you and others use the Site.  For example, we will know how many Users access a specific page and which User Content they clicked on.  We use this aggregated information to understand and optimize how the Site is used.

  • Link to Third Party Websites

The Site may include links to other websites, mobile applications or services (“Third Party Sites”), whose privacy practices may differ from those set forth herein.  Such links are not an endorsement by Company of those Third Party Sites and/or the products or services they offer.  If you visit Third Party Sites or submit Information to any of those Third Party Sites, your visit and Information is governed by their privacy statements.  We encourage you to carefully read the privacy statement of any Third Party Site you visit, as it may differ substantially from that of this privacy statement.  Company makes no representations or warranties with respect to, nor is Company responsible for the privacy policies of, any Third Party Sites. If you decide to click on any such links or access any Third Party Sites appearing on the Site, you do so at your own risk.

  • Your Rights

In certain circumstances you have the right to access the Personal Information that we collect/hold about you and to correct, update, or request deletion your Personal Information.  Prior to the fulfilment of your request concerning your Personal Information, we will ask you to verify your identity before we can act upon your request.

You have the following rights:

  • The right to require free of charge (i) confirmation of whether we process your Personal Information and (ii) access to a copy of the Personal Information retained;
  • The right to request proper rectification, removal or restriction of your Personal Information;
  • Where processing of your Personal Information is either based on your consent or necessary for the performance of a contract with you and processing is carried out by automated means, the right to receive the Personal Information concerning you in a structured, commonly used and machine-readable format or to have your Personal Information transmitted directly to another company, where technically feasible (data portability);
  • Where the processing of your Personal Information is based on your consent, the right to withdraw your consent at any time without impact to data processing activities that have taken place before such withdrawal or to any other existing legal justification of the processing activity in question;
  • The right not to be subject to any automatic individual decisions which produces legal effects on you or similarly significantly affects you; and
  • The right to take legal actions in relation to any breach of your rights regarding the processing of the Personal Information, as well as to lodge complaints before the competent data protection regulators.

As far as we process your Personal Information on the basis of our legitimate interests, you can object to processing at any time. You can find a detailed description of our processing activities and the legal basis in the sections above. If you object to such processing, we ask you to state the grounds of your objection in order for us to examine the processing of your Personal Information and decide whether to adjust the processing accordingly.

  1. Do Not Track Requests

Please note that your browser setting may allow you to automatically transmit a “Do Not Track” signal to websites and online service you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser.  To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

  1. Security

The security of your information is important to us, and we take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.  Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, for example, by encryption, we cannot guarantee the security of your information transmitted through the Site; any transmission is at your own risk.

We follow generally accepted industry standards to protect your information, both during transmission and once we receive it, and to keep such Information confidential (unless it is non-confidential by nature, for example, publicly-available information) and free from any unauthorized alteration. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and the nature of security risks is constantly evolving, as are the technical and organizational industry standards relating to management of those risks. While we strive to keep current our security technology and will review, refine and upgrade our security technology as we deem appropriate based on new tools that may become available in the future, the complete and absolute security of any Information collected, stored or used by us cannot therefore be guaranteed.  In the unlikely event that an unauthorized third party compromises our security measures, we will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate such information.  If you ever discover inaccuracies in our data or if your Personal Information changes, we urge you to notify us immediately.

If you have any questions about security on our Site, you can contact us at [support@kratomdiscounters.com].

  1. Information Relating to Underage Individuals

Our Site is not directed to individuals under the age of eighteen (18) and we do not knowingly collect, use, or disclose Personal Information from individuals under the age of eighteen (18).  If we ever discover that we have inadvertently collected Personal Information from children under the age of eighteen (18) on or through the Site, we will delete it from our records as soon as possible. 

If you believe that we have Personal Information about, or have collected Personal Information from an individual under the age of 18 or that such a person is using the Site, please contact us to report this at [support@kratomdiscounters.com].

  1. Sweepstakes, Contests and Promotions

We may offer sweepstakes, contests, and other promotions through the Site (any, a “Promotion”) that may require registration.  By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness or other indicia of persona in advertising or marketing associated with the Promotion.  If you choose to enter a Promotion, your Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winner’s list.

  1. Contacting Us

In the event that you wish to make a complaint or request concerning your Personal Information or our privacy practices, or have questions, concerns or comments about this Privacy Policy, please contact us in the first instance at [support@kratomdiscounters.com] and we will endeavor to deal with your request as soon as possible.  This is without prejudice to your right to launch a claim with your data protection authority or follow the dispute process set forth in the Terms of Service.

  1. Updates; Notification of Privacy Policy Changes

We may update this Privacy Policy to reflect changes to our information practices from time to time in our sole discretion.  If we make any material changes to this Privacy Policy we will notify you by posting such changes on the Site prior to the change becoming effective. We will also update the “Last Updated” date at the top of this Privacy Policy, which reflects the effective date of such Privacy Policy, and we encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.  Once a change becomes effective, your continued use of the Site and/or creation of an Account shall automatically constitute your acceptance of such changes.

  1. Your California Privacy Rights

This section provides additional details about the Personal Information we may collect about California-resident Users and the rights afforded to them under California Civil Code Section 1798.83 and the California Consumer Privacy Act of 2018 (“CCPA”). California-resident Users are entitled to additional privacy rights which are further described below. California-resident Users who wish to request further information about our compliance with the above referenced statutes or who have questions more generally about our Privacy Policy or the CCPA and our privacy commitments to our Users should not hesitate to contact us in accordance with the procedures set forth below.

What Information We Collect

As also detailed in the “Information We Collect and Receive” section above, through the Site we collect certain Personal Information, including such information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California-resident User or his or her device as set forth below:

Category Examples Collected
A. Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. YES
B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some Personal Information included in this category may overlap with other categories. YES
C. Protected classification characteristics under California or federal law. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). YES
D. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. YES
E. Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. NO
F. Internet or other similar network activity. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. YES
G. Geolocation data. Physical location or movements. NO
H. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. NO
I. Professional or employment-related information. Current or past job history or performance evaluations. NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. NO
K. Inferences drawn from other Personal Information. Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. NO

Personal Information does not include:

  • Information publicly available from government records;
  • Deidentified or aggregated information from California residents; or
  • Information excluded from the CCPA’s scope, including (i) health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data and (ii) information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

How We Use Personal Information

We collect Personal Information for the business and commercial purposes described in the “Use of Information We Collect” section above.

We share Personal Information with the categories of third parties described in the “Sharing Your Information” section above. We do not sell (as such term is defined in the CCPA) Personal Information we collect (and will not sell it without providing a right to opt out).

Please note that we do use third-party cookies for certain purposes as further described in the “Cookies and Other Tracking Technologies” section above.

California Residents’ Rights and Choices with Respect to Personal Information

Subject to certain limitations, the CCPA provides California residents with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights, which specifically includes:

  • Right to request to know more details about the categories or specific pieces of Personal Information we collect (including how we use and disclose this information);
  • Right to delete their Personal Information;
  • Right to opt out of any “sales” that may be occurring; and
  • Right to not be discriminated against for exercising the foregoing rights.

Access to Specific Information and Data Portability Rights

You have the right to request that Company disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights subsection below), we will disclose to you:

  • The categories of Personal Information we collected about you.
  • The categories of sources for the Personal Information we collected about you.
  • Our business or commercial purpose for collecting or selling that Personal Information.
  • The categories of third parties with whom we share that Personal Information.
  • The specific pieces of Personal Information we collected about you (also called a data portability request).
  • If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing the following: (i) sales, identifying the Personal Information categories that each category of recipient purchased; and (ii) disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that Company delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights subsection below), we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by email at [support@kratomdiscounters.com].

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

Making a verifiable consumer request does not require you to create an Account with us. However, we do consider requests made through your password protected Account sufficiently verified when the request relates to Personal Information associated with that specific account.

We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

Company endeavors to respond to a verifiable California residents request within forty-five (45) days of its receipt. If Company requires more time (up to 90 days), we will inform you of the reason and extension period in writing.  If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

Personal Information Sales Opt-Out and Opt-In Rights

We will not sell your Personal Information to any party. If in the future, we anticipate selling your Personal Information to any party, we will provide you with the opt-out and opt-in rights required by the CCPA.

Non-Discrimination

Company will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, Company will not:

  • Deny you products or services on the Site.
  • Charge you different prices or rates for products or services on the Site, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of products or services on the Site.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of products or services on the Site.

Contacting Company

If you have any questions or comments about this notice, the ways in which Company collects and uses your information described above and in the Privacy Policy, generally, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us by email at [support@kratomdiscounters.com].

Company will endeavor to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with your data protection authority or follow the dispute process set forth in the Terms of Service.

Mobile Terms of Service

KDDiscounters

Last updated: April 1, 2023

The KDDiscounters mobile message service (the “Service”) is operated by KDDiscounters (“KDDiscounters”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to KDDiscounters’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of KDDiscounters through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with KDDiscounters. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18556416624 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other KDDiscounters mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18556416624 or email kddiscounters@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

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